Last updated: November 2025

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At JC Detailing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or submitting your personal details to us, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information from you:

• Personal information such as your name, phone number, email address, and suburb when you submit an enquiry form or contact us directly.

• Vehicle information if you provide details about your car when requesting a quote.

• Website usage information, such as IP address, browser type, and pages visited (collected automatically through cookies or analytics tools).

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2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries or requests for quotes.

• Communicate with you regarding services, bookings, or updates.

• Improve our website, services, and customer experience.

• Comply with legal obligations if required.

We will never sell, rent, or trade your personal information to any third party.

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3. Cookies and Analytics

Our website may use cookies or analytics tools to collect basic data on visitor behaviour (such as which pages are visited most).
This information is used in an aggregated and anonymous form to help improve our website’s performance and user experience.

You can adjust your browser settings to refuse cookies if you prefer.

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4. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
This includes secure electronic storage and restricted access to data.

However, please note that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

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5. Access and Correction

You may request access to the personal information we hold about you, or ask for it to be corrected if it is inaccurate or outdated.
To do so, please contact us via the details below.

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6. Disclosure of Information

We may disclose your personal information to trusted third-party service providers (such as website hosting or email services) only where necessary for business operations.
These providers are required to handle your information securely and in compliance with privacy laws.

We may also disclose information if required by law, regulation, or court order.

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7. Links to Other Websites

Our website may include links to external sites. JC Detailing is not responsible for the content or privacy practices of those external websites.
We encourage you to review their privacy policies when visiting them.

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8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be available on our website.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

📧 admin@jcdetailingmobile.com.au
📍 Brisbane, QLD, Australia